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Legal

Privacy Policy

Last updated: May 31, 2026

Evergreen Fuel & Lubes, LLC ("Company," "we," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

1. Information We Collect

Information You Provide Directly

  • Contact information (name, email address, phone number, company name)
  • Billing and delivery address
  • Payment information (processed securely — we do not store full card numbers)
  • Messages and inquiries submitted through our contact or quote forms
  • Newsletter subscription information

Information Collected Automatically

  • IP address and browser type
  • Pages visited and time spent on site
  • Referring URL and search terms
  • Device type and operating system
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill fuel delivery and service orders
  • Respond to your inquiries and provide customer support
  • Send service updates, delivery confirmations, and invoices
  • Send our newsletter and promotional communications (with your consent)
  • Improve our website, products, and services
  • Comply with applicable laws and regulations
  • Detect and prevent fraud or unauthorized activity

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information with:

  • Service Providers: Third-party vendors who assist us in operating our website, processing payments, or delivering services (bound by confidentiality agreements)
  • Legal Compliance: When required by law, court order, or governmental authority
  • Business Transfers: In connection with any merger, acquisition, or sale of company assets
  • Protection of Rights: To protect the rights, property, or safety of our company, customers, or others

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device. You can instruct your browser to refuse cookies, but some portions of our site may not function properly as a result.

We use cookies for:

  • Session management and authentication
  • Remembering your preferences
  • Analytics (Google Analytics or similar services)
  • Form functionality (Gravity Forms)

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Customer account and transaction records are typically retained for seven (7) years in accordance with Washington business record requirements.

7. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information (subject to legal obligations)
  • Opt out of marketing communications at any time
  • Data portability (where applicable)

To exercise these rights, contact us at the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Evergreen Fuel & Lubes, LLC
Kennewick, WA